Privacy Policy Statement

We are committed to protecting your privacy and handling your information with care. This Privacy Policy outlines how we collect, use, and protect your data in accordance with Australian law.

Information we collect

Our site gathers personal and usage information necessary for consultations and to improve our services.

• Contact details such as your name, email, and phone number, when you fill out inquiry or booking forms.
• Details relevant to consultation requests, including preferences, objectives, and context shared by you.
• Technical data such as IP address, browser type, and device type when visiting our website for analytics purposes.
• Cookies and similar technologies for improving user experience and site functionality. See our Cookie Policy for further details.

How we use your data

Any data you provide is used to facilitate your consultations and improve your experience.

• Contacting you about your inquiry or appointment using the details provided.
• Providing tailored consultation experiences that meet your expectations and needs.
• Researching and analysing website traffic to enhance site usability and content relevance.
• Complying with relevant legal obligations and regulatory requirements.

Legal basis for processing

We process your data under permitted grounds set by Australian privacy legislation.

This includes processing that is necessary for service provision, consent given by you, and compliance with regulations.

Sharing information

We safeguard your data and disclose it only in specific, limited circumstances.

• Suppliers and technology partners for site hosting, analytics, and communication, under strict confidentiality agreements.
• Where legally required, such as by court order or government regulation, to protect legal rights.
• In the event of business transfers or restructuring, data may be transferred in a secure manner.

Data security

We use industry-standard measures to protect your data from unauthorised access or misuse. Access to information is restricted to authorised staff, and we regularly review our protection protocols for improvement. However, no system is completely immune to risk. We advise you to be mindful when sharing personal details online.

Your rights

You have important rights regarding your personal data, including access and correction.

• Request access to the personal data we hold about you at any time.
• Correct incomplete or inaccurate personal information by contacting our team.
• Request deletion of your information unless required to comply with legal retention.
• Object to certain data uses or withdraw consent at any point.

Cookie usage

Cookies are used to remember preferences and understand website usage. Adjust your browser settings to manage cookies. For more information, see our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact us

If you have questions about your privacy or wish to exercise your rights, please contact us via the channels below.

Policy updates and changes

We review this policy regularly to remain compliant. Updates will be posted here, so please review periodically.